Game COC adalah game yang sedang populer saat ini. Game yang berbasis perang ala kerajaan jaman dahulu ini memang banyak dimainkan di berbagai kalangan, anak - anak, remaja bahkan orang dewasa.
Namun, jika kalian mengalami masalah pada HP kalian dan ternyata kalian juga harus kehilangan Game kesayangan kalian, tentu kalian akan berat hati menerima hal tersebut.
Tapi kali ini saya akan membahas cara mendapatkan kembali game COC yang hilang.
Ikuti langkah - langkah berikut :
- > Buka Settings COC kalian.
- > Masuk ke in-game setting kembali, pilih Help and Support kemudian klik Villages, Account & Passwords, yang letaknya berada di bawah.
- > Setelah itu, pilih i’ve lost my village! Can I get it back?
- > Setelah itu klik gambar "mail"
Hal yang perlu dilakukan adalah mengirim via in-game setting, dengan informasi sebagai berikut:
- > Nama pasti dari desa yang hilang dan nama clan terakhir saat anda kehilangan desa anda. Jika anda tidak memiliki clan saat desa anda hilang, maka informasikan dengan menulis “i did not join any clan when i lost my village“.
- > Level TH dari desa Anda yang hilang.
- > Level CoC Anda
Berikut adalah percakapan lengkap seseorang yang telah kehilangan COC dan berusaha mendapatkan kembali dengan customer service di gamesupport.supercell.net :
(1) Gue 04-Feb 2015 13.58Exact name village : jhoker
Town Hall level : 8
XP level : 62
Name of clan : indonesia
(2) Gue 05 Feb 2015,19.37So, how long i must wait for this recovery? I know you got so many tickets everyday and will take so long to respond mine but i believe you can make it quick. Thank you.
(3) Supercell 05 Feb 2015, 21.04Hi Chief, Thanks for contacting us and playing Clash of Clans and I apologize for the delay in responding your email. In these cases we need to make sure that the rightful owner recovers the lost account. To verify this, we will need a receipt of your purchase of gems for this account. If you don’t know where to look for it, check out http://support.apple.com/kb/ht2727if you made the order on iOS; if you used Android, head over tohttps://support.google.com/googleplay/answer/2850369?hl=en&ref_topic=3245921. In addition to the copy of the receipt, we would like to ask you some questions to confirm that this account is yours and was created by you: . When you start playing this game. · When (mm/yyyy) and where (city & country) did you create it? · How did you lose your village? · What device(s) do you use to play the account? We need all this information to make sure that no one else but the genuine owner of the lost account recovers it. As soon as we get your email we will proceed to examine your information with the data in our systems, and we will get back to you shortly. We know how much our players’ villages mean to them. Thanks for your patience.
(4) Gue 05 Feb 2015, 21.11Thank you for contacting me back. Since i played the game, i never purchasing any gems. But i will give you additional information you need: I start playing the game about July or August 2014 – I create it about 7/2014 or 8/2014 in Yogyakarta, Indonesia. I’m sorry to forget exactly month i create it. – I lost my village because i have to hard reset my device and i don’t connecting my village to google play. This is my bad. – I play this village in Sony Xperia E Please recover this village to my google account edann666@gmail.com. Thank you for your support
(5) Supercell 06 Feb 2015, 20.28Hello jhoker, Thank you for your enquiry. Your help request has been passed on to our specialised support team to ensure that your issue gets the attention that it requires. They will get back to you as soon as they can. Thanks for your patience.http://support.supercell.com/
(6) Gue 06 Feb 2015, 20.30Hello Jack, Thank you very much for your understanding and cooperation. I hope you will get back with some good news about my village.
(7) Supercell 07 Feb 2015, 17.07Hello Chief, I appreciate your efforts and patience to work with us in recovering your village. I have managed to get your “jhoker” back and I will be happy to assist you with the steps to get the same on your device. To retrieve your lost village, please follow the steps below and enter the unlock code. Please notice that using the code will overwrite the village on the device that you use it on. Open Clash of Clans and go to the in-game settings Press ‘Link a device’ > ‘This is the new device’ Enter the following code (no spaces): VANG **** **** You should now be automatically prompted to load up your lost village. Make sure to connect your village to Google+ so you never lose it again! Google+ only supports one village per account, so you will need a different Google+ account for each new village you play on other devices. To connect your village to Google+, open the Google+ app on your device and make sure you are logged in. After this, open Clash of Clans and go to the in-game settings. Press the Google+ Sign-In button to connect your village. Your village progress will then be saved to that Google+ account. http://support.supercell.com/
(8) Gue 07 Feb 2015, 17.34Hello, I have launched my Clash of Clans game and do everything you said. Thank you so much to bringing my village back. Viva, Supercell! :)
Yupz, berikut tadi adalah cara mengembalikan game COC yang hilang. Semoga bermanfaat bagi kalian dan selamat mencoba.
Good Luck...
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